Privacy Policy
Your privacy, in plain terms.
This policy explains what Highland Remodeling collects through this website and the choices you have, including text messages and how we use Google Analytics and the Meta (Facebook) Pixel.
Information we collect
Consultation requests. When you submit our free consultation form, we collect your name, email address, phone number, ZIP code, the type of work you're considering, and any details you share. We use this only to contact you about your project.
Site measurement. We use the Meta (Facebook) Pixel on this site. When the pixel runs, Meta receives information such as the pages you view, device and browser details, and IP-derived location data, so we can measure how well our advertising performs and improve it.
We also use Google Analytics. When it runs, Google receives information such as the pages you view, how you arrived at the site, device and browser details, and IP-derived location data, so we can see how visitors use the site and improve it.
Who receives your information
Meta Platforms, Inc. and Meta Platforms Ireland Ltd. receive the site measurement data described above, under Meta's own terms and privacy policy.
Google LLC receives the Google Analytics data described above, under Google's own terms and privacy policy.
Your consultation request is stored securely by our website provider and seen only by the Highland Remodeling team.
Mobile information is never shared. Mobile numbers, phone numbers, and SMS opt-in data collected through our consultation form or otherwise will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. The only exception is the text messaging provider that delivers our own messages to you.
Text messages (SMS)
If you agree to receive text messages from Highland Remodeling, we send automated texts about your own appointments and project: appointment confirmations and reminders, project start-date notices, and a review request after your project is complete. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of any purchase.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Your choices
Cookie consent. Visitors in regions where consent is required see a banner before Google Analytics or the pixel runs. You can accept or decline, and you can change your choice at any time using the "Cookie settings" link in our site footer.
Meta ads. You can also opt out of Meta's use of information for personalized advertising through your ad preferences at facebook.com/adpreferences and the choices Meta provides for your region.
Withdrawing consent
If you previously accepted, open "Cookie settings" in our footer and choose Decline — Google Analytics and the pixel stop running on future visits. Your consultation request is not affected by that choice.
Contact us
Questions about this policy or your request? Call (469) 213-0606 or email info@builtbyhighlandco.com. We're located at 6060 North Central Expressway #500, Dallas, TX 75206.